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Mura Lakshmanan

Leadership & Consulting

Senior technical leadership across enterprise financial systems and real-time data infrastructure, built on a foundation of nearly nine years advising healthcare, supply-chain and financial-services enterprises through regulatory and technical transformation.

Supports the BCS Fellowship criterion: Consultancy.

17+ yrsenterprise integration, distributed systems and applied AI
~9 yrsprior consulting across healthcare, supply chain and financial services
60+global team led, on the real-time data platform I architect
10B+API data requests served per month by that platform
$12–15Mannual cost avoidance it delivers
300+middleware packages migrated off legacy infrastructure at Synchrony, pre-employment

Consulting-led engineering leadership

Solutions architect and technology leader with more than 17 years architecting, modernizing and governing enterprise-scale financial systems, currently as VP, Solutions Architect at Synchrony Financial, where I lead a 60+ person global team building the real-time caching and data platform I conceived, in production since 2020 — 10B+ API data requests served monthly at ~20ms average, with $12–15M in annual cost avoidance. Full detail on that platform is under Invention and Innovation.

That leadership is built on a foundation of hands-on enterprise consulting: nearly nine years in consulting roles with Cognizant (2009–2016) and Capgemini (2016–2018), advising large enterprises across healthcare, supply chain and financial services where middleware and integration platforms underpinned mission-critical operations.

Consulting engagements

Newest first.

  1. Financial technology illustrationAdd photoimages/consulting-synchrony.jpg
    Illustrative graphic — not engagement-specific evidence

    Synchrony: cloud and platform modernization

    Capgemini, engaged on the Synchrony Financial account · 2016–2018[4]

    Leading a 55+ person team, I modernized enterprise integration platforms, migrating more than 300 middleware packages and API microservices off legacy Solaris onto converged cloud and the Pivotal Cloud Foundry private cloud, and designed high-volume integration services processing approximately 150 million requests per day. The engagement led to an invitation to join Synchrony as a full-time employee — the client trust that carried directly into the caching-platform work under Invention and Innovation.

    Synchrony fact sheetNeeded: optional: appreciation certificate or reference from this engagement
  2. Logistics and supply chain illustrationAdd photoimages/consulting-ups.jpg
    Illustrative diagram — not UPS-specific evidence

    UPS: global logistics integration layer

    Cognizant · 2009–2016[3]

    As architect and global development lead, I led a 30+ person team across the USA, Canada and India on the core middleware integration layer for UPS's commercial supply-chain systems: shared infrastructure connecting data across a global logistics network and major clients including Apple, Nike and Costco, alongside healthcare-related logistics requiring strong governance, traceability and reliability.

    UPS company factsNeeded: optional: UPS-side reference or LinkedIn recommendation
  3. Healthcare workflow management illustrationAdd photoimages/consulting-healthcare.jpg
    Illustrative diagram — not engagement-specific evidence

    Healthcare: regulatory-critical integration

    Cognizant · UnitedHealthcare, WellPoint, CareCentrix · 2009–2016

    As architect, I led 15+ person teams on clearinghouse and integration systems handling enrollment, claims processing, remittance and settlement, through two federally mandated transitions: the Health Insurance Portability and Accountability Act (HIPAA) 4010-to-5010 EDI migration[1], and the switch to the International Classification of Diseases, 10th Revision (ICD-10)[2]. Both were compliance deadlines set in law by the U.S. Department of Health and Human Services, where inaccurate mappings or missed deadlines could trigger claims rejection and regulatory non-compliance industry-wide. Core tools: IBM WebSphere Transformation Extender (WTX) and IBM MQ.

    HHS — HIPAA 5010 guidanceCMS — ICD-10 final rule

Outcome

Across these engagements, my role extended beyond delivery: combining specialist integration expertise, industry knowledge, architectural leadership and knowledge transfer to help organizations navigate regulatory change, modernization and high-volume integration. That consulting foundation is the throughline into the platform ownership under Invention and Innovation and the mentoring described under Inspiration and Recognition.

References

  1. U.S. HHS — enforcement discretion regarding compliance with HIPAA 5010 standards
    https://www.hhs.gov/guidance/document/enforcement-discretion-regarding-compliance-just-released-hipaa-standards
  2. CMS final rule setting the 1 October 2015 ICD-10 compliance date
    https://www.cbhc.org/archive/cms-final-rule-sets-icd-10-compliance-date-at-oct-1-2015/page/46/
  3. UPS — company facts and global scale
    https://www.ups.com/us/en/about/facts.page
  4. Synchrony Financial — fact sheet
    https://www.synchrony.com/s/fact-sheet.html

Talks, reviews, collaborations.

[email protected]LinkedInORCID